SCALEJET TECHNOLOGIES PRIVATE LIMITED offers digital products and services, hence our Shipping & Delivery Policy is tailored for electronic delivery..
For All Customers: Since our products are digital and intangible, they are delivered electronically via email or through a download link on our website.
Delivery Timeframe: Our digital products and services are typically delivered instantly upon successful payment confirmation. In certain cases, delivery may take up to 24 hours, depending on the nature of the product or service.
Order Confirmation: Upon successful transaction, the customer will receive an order confirmation email which includes details of the purchase and a unique order number. This confirmation is not a proof of delivery.
Access to Services: For services requiring registration or subscription, customers will receive specific instructions via email on how to access the services.
Helpdesk Support: For any issues in utilizing our services or accessing our products, please contact our helpdesk at support@scalejet.io. Our support team is available to assist you with any queries or concerns.
Responsibility for Delivery: SCALEJET TECHNOLOGIES PRIVATE LIMITED is responsible for ensuring that the digital product or service is delivered to the email address provided at the time of purchase. We are not liable for non-delivery if the customer provides an incorrect or invalid email address.
No Physical Delivery: As our products are entirely digital, no physical product will be shipped or delivered.
Updates & Notifications: Customers may receive notifications regarding updates, maintenance, or changes to their purchased services.
This policy is subject to change without prior notice. It is the responsibility of the customer to review this policy periodically.